How Do You Wrap Up a Performance Conversation?

In this video I share a quick tip on how to wrap up a performance conversation with a member of your team. Essentially it’s a matter of having your team member summarise the outcome and next actions of the meeting in writing and then sharing that with you. Watch the video for more details.

Top 7 reasons for job dissatisfaction and how you can prevent them in your team

https://www.dreamstime.com/-image2030043As an executive coach I am in the fortunate position of knowing what most people find challenging in their role and the people they manage. I have put together a list of reasons that most people become dissatisfied with their jobs. 

It is estimated that 60% of all management problems are the result of faulty communication. How well do you communicate with your people? How will they know what you want them to do unless you communicate it clearly and constructively?

Read more »

The hardest thing for a manager to do is…

… tell the truth.Hardest thing to do, tell the truth

It’s one of the hardest things to share and the one of the hardest things to hear, but the one thing everyone, no matter what, really wants to know.

Depending on our level of emotional and social awareness we will create the appropriate time, space and words to communicate our intention and expectations. Note that I didn’t say find the time. As a manager you have to take charge in this space. It takes courage to tell the truth and act on it.

If you could tell one person the truth that would make the biggest impact, who would it be and what would you say?