Communicate and agree 3-5 of the most critical responsibilities your team member must do to achieve your expectations and objectives

• Agree what activities they are and how you are going to measure them.

• Encourage your team member to produce a 1 page document on the key components of their role and who it impacts and develop 3-5 objectives/goals.

• Discuss and agree how you are going to measure.

Words matter!

• One of the best ways to discover what you believe and what you really think is to notice what you say.
• If you want to create a different vision for yourself change your thoughts, change your feelings and change the words you use.

• Comfortable with the uncomfortable – they don’t let their fear stop them they act anyway.
• Take manageable risks.
• Take full responsibility for what they think say and do and ultimately their outcomes.
• They believe that their actions make a difference.

• Establish rapport quickly by smiling and open body posture
• Find merit in what the other person thinks, feels and does and acknowledge them.
• Show positive emotions.
• Understand their world by being open and curious.
• Ask quality questions.
• Look for a win win outcome.
• Notice the type of words they use, this is a clue to what they are thinking and feeling.

• Structure your day
• Write down what you want to achieve, not just want you want to do
• Share information with your team
• Get them involved in workload distribution

Ask quality questions like

• Is this the best use of my time right now?
• Who needs this right now and to what level of detail?