How can I be more effective at influencing?

  • Establish rapport quickly by smiling and open body posture
  • Find merit in what the other person thinks, feels and does and acknowledge them.
  • Show positive emotions.
  • Understand their world by being open and curious.
  • Ask quality questions.
  • Look for a win win outcome.
  • Notice the type of words they use, this is a clue to what they are thinking and feeling.

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